Contact & Stores
S.MART Toa Payoh
Address
Blk 123 Toa Payoh Lorong 1, #01-45
Singapore 310123
Singapore 310123
Opening hours
Daily 8:00 AM – 10:00 PM
Phone
+65 6123 4567
Need help right now?
Our store team answers WhatsApp messages from 8 AM to 10 PM, usually within 5 minutes.
Chat with Us on WhatsAppDelivery & FAQ
What delivery time slots are available?
Express delivery arrives within 2 hours of ordering ($8.00) between 10 AM and 8 PM. Standard same-day slots run 2pm-5pm and 6pm-9pm ($3.99, free for orders over $60). Orders placed after 4 PM go into the 6pm-9pm slot.
What is your refund policy for fresh produce?
If any fruit, vegetables, meat or seafood arrives below standard, send us a photo on WhatsApp within 24 hours. We refund the item to your original payment method or replace it on your next order.
How does self store pickup work?
Choose Self Store Pickup at checkout. Your order is ready within 1 hour; we will SMS you when it is packed. Show your order ID at the counter. Chilled items are held in our cold room for up to 4 hours.
Can I change or cancel my order?
You can edit or cancel up to 30 minutes before your slot starts by messaging us on WhatsApp with your order ID.